STORE POLICY

Customer Care

The Sincerely, Kia Brand works hard to offer high-quality, vegan, and cruelty-free goods at affordable prices. Due to this mission statement, we can only accept exchanges on all other products if they are unopen and unused. For all exchanges, customers are responsible for the shipping of the returned item. We ask that you refer to our social media pages to ensure you are comfortable with a shade before purchasing.

Because our products are so affordably priced, sale prices are only for the stated sale time. To help you stay abreast of new and upcoming sales, please follow our social media channels for updates or sign up for your SK Gloss Newsletters. We will allow the exchange for any unopened item within 14 days of receipt.

We DO NOT ALLOW EXCHANGES FOR OPENED ITEMS.

Privacy & Safety

Sincerely, Kia Gloss ( SK Gloss) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Sincerely, Kia Gloss of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Sincerely, Kia Gloss decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Sincerely, Kia Gloss, and it governs any and all data collection and usage by us. Through the use of www.skgloss.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Sincerely, Kia Glossdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Wholesale Inquiries

For first time customers of SK Gloss the minimum order value is $300. You can order through our website shop using any of the coupon codes (which we will email you or place on the site) to place your order with no upfront charges. Upon receiving your order, we will send you a printed invoice for the total charges. If you prefer to send us a list of SK Glosses and quantities, that works too!

All prices are listed in US dollars. All authorized vendors will receive 50% off the MSRP. Prices are subject to change without notice. We will cover 100% of the shipping costs for any orders over $50. We cover the cost of postal insurance for any shipments through USPS.

Returns must be made within 14 days of delivery date quoting invoice number and reasons. No returns are acceptable without SK GLOSS prior approval and delivery instructions for transport. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer

Please email us with details of the product prior to returning it.

Please allow at least 3-5 days from the time of your order for completion of items. Larger orders may require more time; We do not ship international orders at this time, but we do plan on doing so in the future!

Please contact us for more information!

Payment Methods

Credit / Debit Cards - PAYPAL - Offline Payments